Mumbai, Sep 12 (IANS) After the shocking Ola Electric showroom fire incident in Karnataka, the company’s social media platforms were flooded with complaints about its EV scooters, as several customers raised serious concerns about product quality and service.
Ola Electric users had complaints ranging from faulty software, bad service quality and poor response from the company when raised.
A social media user who tagged the company in his post said, “It’s been a month and my scooter is still in the service center. We bought it just 40 days ago, and it’s been there for 30 days. What kind of service is this? How are you resolving this issue?”
Another social media user said in his X post, “From the last 15 days, slot is not available in Kolkata. Very bad service in Kolkata Zone”.
On Tuesday, An aggrieved Ola Electric customer set a company’s showroom on fire after an argument with the staff over issues in his newly-purchased electric vehicle in Karnataka’s Kalaburagi city.
The accused was identified as 26-year-old Mohammad Nadeem.
After the incident, the company said in a statement, “We highly condemn such unlawful acts, and will take all necessary legal measures to ensure that appropriate and strict actions are taken in this matter and such incidents are not repeated.”
Meanwhile, another aggrieved Ola Electric user said, “I have complained many times on calls on this platform but no response from Ola. I was informed that a technician will come last Friday. No-one came. No call or message or any info from Ola provides.”
Another OLA EV user posted, “Ola s1 pro gen 2 software is not working.”
One customer reported that the EV scooter’s screen suddenly turned off while it was fully charged.
Ola Electric responded to such complaints on social media platform X. The company said, “We regret hearing about your experience. We’re connecting with you over the call to understand this better.”
Ola Electric shares continue to slide as its stock lost more than 30 per cent from its recent all-time peak of Rs 157.40 apiece.
The Bhavish Aggarwal-run company’s stock dropped 3 per cent to around Rs 110 per share. It was, however, still up 45 per cent from its initial public offering (IPO) price of Rs 76 apiece.
–IANS
avs/dpb
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by TodayIndia.news and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of TodayIndia.news We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, TodayIndia.news takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
For any legal details or query please visit original source link given with news or click on Go to Source.
Our translation service aims to offer the most accurate translation possible and we rarely experience any issues with news post. However, as the translation is carried out by third part tool there is a possibility for error to cause the occasional inaccuracy. We therefore require you to accept this disclaimer before confirming any translation news with us.
If you are not willing to accept this disclaimer then we recommend reading news post in its original language.
