New Delhi, Aug 29 (IANS) In a bid to address the current challenges in the repair and reuse of mobile and electronic products, the government on Thursday said India should become the ‘Repair Factory of the World’, enhancing consumer experiences in reusing the products they own.
Nidhi Khare, Secretary, Department of Consumer Affairs, raised issues like excessively high costs of repairs which often lead to consumer dissatisfaction and delay repair.
“This necessitates the need for repairability index, employment generation through ‘Atmanirbhar Bharat’, and making India a global repair hub along with the leader of the South,” Khare said during a national workshop on the ‘Right to Repair Framework for the Mobile and Electronic Sectors’ in the national capital.
Khare also discussed about withholding of essential information regarding repair Dos and Don’t, repair manual/videos and lack of availability of spare parts by manufacturers which forces consumers towards the risks associated with counterfeit parts from grey markets.
The meeting aimed at establishing a consensus among industry stakeholders on key parameters for accessing and evaluating repairability index, promoting longevity in product design, and democratising repair information to boost consumer experiences.
Bharat Khera, Additional Secretary of the Department of Consumer Affairs, emphasised the critical need for transparent and affordable repair solutions, increased consumer awareness and support for local repairers.
He highlighted the importance of developing a robust ‘Right to Repair’ framework to empower consumers and promote sustainable practices within the tech industry.
The workshop’s primary goal was to address the current challenges in the repair and reuse of mobile and electronic products.
The objective was to ensure that the product is not designed to fail but designed to last long so that consumers are not compelled to purchase new products due to a lack of repair options or exorbitant repair costs.
The Department has already launched the ‘Right to Repair Portal India’ which allows access to product manuals/repair DIY videos (by linking the websites and YouTube channels of the companies), and address the concern on the price and warranty of spare parts, among others.
To date, more than 63 companies onboarded the portal, including 23 from mobile and electronics sector.
–IANS
na/
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by TodayIndia.news and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of TodayIndia.news We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, TodayIndia.news takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
For any legal details or query please visit original source link given with news or click on Go to Source.
Our translation service aims to offer the most accurate translation possible and we rarely experience any issues with news post. However, as the translation is carried out by third part tool there is a possibility for error to cause the occasional inaccuracy. We therefore require you to accept this disclaimer before confirming any translation news with us.
If you are not willing to accept this disclaimer then we recommend reading news post in its original language.
